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Privacy Policy

Last updated: 2 November 2026

1. Who we are

ProveINTEL is operated by Klarite Pty Ltd (“we”, “us”), Western Australia. We are the data controller for personal information you provide.

2. Information we collect

  • Account information: name, email address, password (hashed).
  • Billing information: handled by Stripe; we receive subscription status and last-four-digit card metadata only.
  • Usage data: pages visited, queries run, features used - for product improvement and abuse prevention.
  • Enquiries and downloads: the details you enter in a form on this site, such as your name, email address, organisation, ABN, purchase order number and what you are asking for. We use them to send you what you asked for and to reply to you.
  • Communications: email correspondence with our team.

3. How we use it

  • Provide and operate the Service.
  • Process payments via Stripe.
  • Send transactional email (confirmation, password reset, billing notices).
  • Improve the product and detect abuse.
  • Respond to support requests.

4. Sub-processors

We use the following providers to operate the Service:

  • Supabase - authentication and database hosting
  • Stripe - payment processing
  • Resend - transactional email delivery
  • Vercel - frontend hosting
  • Amazon Web Services (Sydney region) - backend hosting
  • Sentry - error monitoring
  • Microsoft 365 - our email, where enquiries from this site arrive

Some of these providers store or process personal information outside Australia, including in the United States. We disclose it overseas only to these providers and only to operate the Service.

5. Data retention and erasure

We retain account and personal data (including your name, email, organisation, role, ABN, saved predictions, saved queries, API keys, and audit-log entries attributable to you) for as long as your subscription is active. On verified erasure request to services@klarite.com.au, or on account termination, we will delete or de-identify this data within 30 calendar days. This aligns with Australian Privacy Principle 11.2 under the Privacy Act 1988 (Cth) and the GDPR Article 17 convention.

Billing and tax records (invoices, receipts, and reconciliation entries) are retained separately for 7 years from the last transaction, as required by section 286 of the Corporations Act 2001 (Cth) and Australian Taxation Office record-keeping rules.

Source EP analytics derived from public NOPSEMA filings contain no customer personal information and are not in scope for individual erasure.

Deleted rows persist in our database backups for the backup retention window (currently 7 days; moving to 30 days when point-in-time recovery is enabled) and are purged on the natural rotation. We do not selectively scrub backups. Where a statutory or contractual requirement demands immediate backup purge, we will negotiate a shorter retention window for the affected tenant.

6. Your rights

You may request access to, correction of, or deletion of your personal information. Contact services@klarite.com.au.

7. Security

We use industry-standard practices including TLS in transit, encryption at rest, and scoped access controls. No system is perfectly secure, and we cannot guarantee absolute security.

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

9. Children

The Service is not intended for users under 18.

10. Changes

We may update this Policy from time to time. Material changes will be notified by email or in-product notice.

11. Contact

Privacy questions: services@klarite.com.au.

ProveINTEL is an independent analytics product operated by Klarite Pty Ltd (ABN 79 622 385 997). ProveINTEL is not affiliated with, endorsed by, or sponsored by NOPSEMA, the Commonwealth of Australia, or any operator company whose environmental plan is referenced in this product. Data is derived from environmental plans published by NOPSEMA at info.nopsema.gov.au pursuant to the Offshore Petroleum and Greenhouse Gas Storage (Environment) Regulations 2023 (Cth). Source documents prevail over derived analytics. See /legal/data-sources for full attribution and accuracy notice.